AI and Executive Management - Amplifying Humanity, By Jacob Kreutzer

AI can help you lead and love your people better.

In all companies, there are two primary components. The business, and the people. Good businesses have vision, processes, systems, plans, strategies, the list goes on. And all businesses, at least for now, are dependent upon people to execute, refine, communicate, and evolve as the business grows. 

If you are reading this, it is probably because you believe that business is fun. At least, most of the time. I know that’s why I got into it. But the more that I’ve learned, and the more that I’ve led, the more I’ve come to realize that business is simple. It’s not always easy but business is simple enough that, at this point, we as humans have more or less figured it out. Regardless of where you learned, what philosophy you ascribe to, or what nuances you have added to make it feel like you are doing things your own way, business is business and business has been figured out. At this point, if it can’t already, we are within years (if not months) of machines being able to “do business”. 


You know what isn’t simple? People. And so long as there is more than just you in your business, your business will thrive, struggle, or die depending on those people. I realized that the second I stepped into a true leadership role. And from that moment on, I struggled to find the balance between business and people. I’m sure that no one else here does it, but I fell into the classic trap of “I can do the business things later”. So I would focus on the people. Build connection, foster culture, make people feel heard and seen. And I would see results. The clock would strike 5, everyone would go home, and I would have a mountain of unread emails and to-dos that could never get to-done. You inevitably start falling behind in some areas and the more you miss the more time you then have to spend tracking down information, which invariably needs to come from people. Then you have to make the decision of whether to maintain the relationships you have worked so hard to build, or whether to hope you forgive them when you just get the info and end the conversation, desperate to get back to your never ending to-do list.


If you know me, you’re probably thinking “I didn’t even know you had this many words in you. What were we talking about again?” First of all, thank you for taking the time to read my ramblings. Second, we were talking about AI, and the actual value it has in business leadership. And that value is simply this: It provides you more time to focus on the people, without falling behind on the other things

AI will not do your job for you. It will not make it so that you get to work a few hours when you feel like it and expect things to still get done. But it will cut down the time it takes to write an email, a report, or a presentation affording you more time to connect with people or knock out a few more tasks. It will be a singular source of knowledge that you can turn to so that you have the info you need to simply get your task done, so that you can then go engage with your people without that unfinished task nagging in the back of your mind. And it will make catching up much, much easier when you do finally prioritize your own life and health and take a few days off, take a trip, or just take some time to unplug. And I don’t know of anything that would have held more value, or more hope, when I was in that situation. I hope the same is true for you.

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